We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful charm me❤️, It just took a little while to get there
29 May 2019 02:20
Shipping 15 days. This is a re-order. Very like in use. Convenient in a word.
28 May 2019 13:32
Fast Shipping and Very Good service , Quality Product.
28 May 2019 11:07
just received my order! I ordered may 19, 2019 arrived may 28! Thats super fast! Thanks
28 May 2019 06:03
just perfect.. Thank You!
28 May 2019 04:09
27 May 2019 23:17
Bottle Super, received within 2 weeks. Recommend
27 May 2019 11:04
Bottle fire! I advise everyone
27 May 2019 10:04
Ordered 19.04 received 09.05. Great water bottle! Kids like them
26 May 2019 10:39
25 May 2019 09:03
Nice bottle. But it irrigates easily by the pot
25 May 2019 07:41
All as in the description. I bought 1 liter of greed, i needed 500 ml. The bottle is huge. And so i agree with all the reviews.
25 May 2019 05:32
Good quality, very happy
25 May 2019 02:23
The parcel arrived exactly on time, delivered the courier No damage, excellent product for excellent price, does not leak without foreign odors. thanks to the store)
24 May 2019 01:30
As always, super
23 May 2019 12:53
The goods arrived exactly for 2 weeks. The color is not blue, but gray, i.e. The photo does not match, the site has a bright beautiful and rich color, and in fact gray. In operation behaves well, the truth is that somewhere a little air passes, it turns out whistle)) The store umnichka, sent quickly, to him there are no questions. It is a pity that the color is not that.
23 May 2019 10:15
great water bottle. 3 weeks shipping to Canada. very happy customer. will order more.
22 May 2019 20:16
22 May 2019 10:41
Very fast shipping. The bottle is good, but the water is difficult to stretch