We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Device works but I have not tried on me yet, I try to locate the points of accupuncture
27 May 2019 22:24
The products are working as described. The delivery quite fast just 2 weeks time. This is my 3rd time order at this shop.
21 May 2019 10:03
10 days to the UK, think that's a record! Recommend store
21 May 2019 09:43
Punches on the nerve on,, 1,, 4-6 cm down. Working, english manual. delivery instant
19 May 2019 13:21
The handle works. The power is switched to 9, but i do not use more than 1-bit and so that the hand trembles. We need to study acupuncture where it is. Instruction is weak in english. Information should be searched on the internet. It is necessary to properly hold the handle and touch briefly, find the points for the greatest pain.
26 Apr 2019 06:29
Everything's fine. Everything works
24 Apr 2019 15:24
Has me liked
18 Apr 2019 02:59
The goods are quality. The store is sociable, sent a mask to the eyes as a gift. I take the goods from this seller not for the first time and do not regret it. It's a pity that the instruction in english.
10 Apr 2019 22:48
Good worth to buy
27 Mar 2019 17:53
It works super well use 1 aa stack. Arrived in chile in two weeks
19 Mar 2019 22:03
Please send the instruction in the Russian language. I received the order, i already tried it. Everything's great. I recommend the store...
18 Mar 2019 06:23
Thank you to the store, the order came quickly, tried, so far it is not clear, about how it works to write later
7 Mar 2019 05:52
good and fast received
25 Feb 2019 11:44
Very well packed. It looks like the image. Shipping very fast. Thank you salesman. I Give 5 *****. Very happy. I recommend
23 Feb 2019 21:14
They're fine, the only thing that took too long, but it was for the holidays and because here in my country i am taking a long time orders are poor but in end, they arrived which is what im for tante, and hence all very well, thank you.
13 Feb 2019 05:06
That's exactly what i imagined.
6 Feb 2019 02:22
ok, thank you
29 Jan 2019 19:39
Very fast delivery-less than 2 weeks. Well packed. Works. I recommend.
24 Jan 2019 06:10
fast shipping, very good quality, do what must doing, press a deep to avoid pain of electric pulsing