SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Very nice thank you
I haven't tried it yet. But he as they detail it
it works perfectly ;) suuuuuper.
Satıcı ilgisi ve sipariş gönderim hızı gayet iyiydi (the store's interest and the time to deliver the order was fast. Thank you)
this item does not appear to hold a charge. good when it does work though
Very good quality, also came very fast. Only sometimes it bothers to connect with the cell phone.
The clock is beautiful, all as described. Thank you to the store.
Quite primitive smart watch, but be real, what you want for this money? All pictures in the description are improved: in reality it's not so bright and smooth. However this smart watch is very well made and all functions are working. Hard to say how accurate all sensors will works - it will takes a time to understand. Ah, one very important thing - the size of this smart watch is too large for the actual screen on the watch. And this very disappoints.
Work, look very nice on the hand) the battery holds for the 4th day and only half is discharged. Pedometer of course i do not believe)) if you stand still and wave your hand strongly, then there is an incomprehensible number of steps, the pulse like the right shows) sleep time coincides) alarm clock rings)) so even better wake up, when on the hand vibrates)))) and at work it is convenient to alert calls and sms) in general for hours is happy so far) In operation four days.
It works perfectly, very happy with the purchase, with the sun you can't see the screen for the rest of the time
as shown in the picture
Puikus pirkinys, gera baterija, tikslūs puslo rodmenys, puikiai veikia su programele. Rekomenduoju. Tinka merginoms ir vaikinams, lengvas, gražus dizainas. Perfect product, strong battery, accurate pulse readings, excellent work with android app. Suitable for both women and men, light, beautiful design
Great watch! Very good.
Loved very beautiful
The clock works, stylish, but not directly so that it was delighted! Delivery fast in 2 weeks. Thank you.
Very fast
Sent the order the next day. Delivery to ukraine in less than 3 weeks. Everything is whole, everything works. Looks great. Fully corresponds to the description. Fits on a very thin wrist. Many thanks to the store for the promptness and quality goods!
The watch really liked, the color matches (blue)! The store sent the next day, came in 16 days! Everything is super) i recommend the seller!!