We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came on time. Description accurate, packed soundly, in its own box. After opening the packaging, the bottle has a specific smell of silicone, after processing the smell disappears. Pros: really does not leak, the lid opening button is blocked, the volume corresponds to the declared: 500 ml maximum and 200 ml folded. There is a carabiner for fastening, however, not sure that under the mass of a full bottle he will survive. The silicone itself has not tested for strength and endurance, there will be an extra bottle-i will definitely test. Minus the bottle is its lid: very flimsy button and lid lock. Well, the fastening of the carabiner still does not look very reliable (the carabiner can not be changed, the hole is small) Conclusion: a good option for everyday urban life. I was satisfied with the purchase. In the future, endurance tests will be possible. Before use: rinse, process, dry and wait until the smell goes away.
18 May 2019 08:08
Great product. I bought it as a gift, delivery on time. Thanks to the store. Does not smell
15 May 2019 02:53
Cool thing. Water does not leak. No smell
26 Apr 2019 06:21
Wanted a bottle of black color, the store wrote that at the moment it is not in stock. I agreed to wait, and he sent a little gift) The bottle is worth it, roomy, without external defects, does not smell. Very convenient lid fasteners, there are fasteners on the back to it for anything to cling Quality is good, pleased)
23 Apr 2019 23:05
Without deflects, folds and unfolds simply, there is a plug that water through the neck does not flow. Surprisingly, in the unfolded state is stable and with water and without water. There is one minus, when came, very stinking, but after a few washings stopped.
23 Apr 2019 20:23
Quality is very good!
23 Apr 2019 09:32
Bottle cool, its money is worth, water does not miss, only there is a smell of rubber
16 Apr 2019 00:10
I already buy the second time. First to the girl, now to myself. The bottle is just excellent, light, comfortable, flexible, transforms quickly and easily from 0,5 v, 015 effortlessly. Reliable lid and lock-latch first bottle more than a year in operation, works perfectly. In general, buy, do not disappoint for sure. I recommend both the product and the store.
9 Apr 2019 11:52
Corresponds to the description came for two weeks i recommend the quality is good
13 Mar 2019 05:40
The order came before the time, which is very pleased. Inside the bottle smells like silicone, cold plastic and something else unpleasant. Silicone is quite durable and non-slip. The bottle does not leak after closing and when compressed, strong pressure is felt, which means the bottle is closed tightly. Pleased with the button with the lock, you can no longer be afraid of leaks. The only thing that is inconvenient is when you stretch it, when the water inside it, it bulges and through the neck is plucked with small droplets, the same with compression. But in general, i'm happy with the goods)
28 Feb 2019 10:32
Came on time, everything corresponds to the description
28 Feb 2019 05:25
Same as picture and description good quality material fast delivery Thank you