We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really cool bottle, comfortable and nice to use it.
24 May 2019 14:42
Good material and super functional
23 May 2019 00:52
21 May 2019 06:00
Great. Received. Thank You.
20 May 2019 21:01
Everything is fine!
18 May 2019 06:26
17 May 2019 04:48
The description corresponds completely. The workmanship is satisfied. Sending fast. Delivery by unregistered shipment within the statistics. I recommend both products and the store.
17 May 2019 02:33
Very large perfect size but the order has put trooooop of time to come I will order more
16 May 2019 01:16
Mega Cool water bottle/bottle. Shipment dotarła within 16 days. Recommend!!!!
11 May 2019 15:45
The goods were not delivered, the money was returned. The store is honest, i wanted to send the parcel again, but it was not important for me to wait long. Shop recommend.
10 May 2019 03:33
All as stated, it came quite quickly, but was not tracked, the purchase is satisfied, thanks to the store, i recommend
8 May 2019 14:50
As described,fast delivery.Nice grip.
7 May 2019 13:31
Thanks to the store, everything is fine. Took april 15, received may 7. The track was not tracked. The bottle itself does not smell, the liquid through the lid does not leak. In the hand lies very comfortable.
7 May 2019 10:39
A bottle for water is just a bit, for a long time about the taku miriyala. That's the price, i'll give you a call!!! Came packed, without poshkogeny!!! The track does not respond to all, otrimala through the day 10!!!
7 May 2019 03:59
Seller recommend! The goods arrived in samara for two weeks. The quality of the goods is satisfied. All as in the description.