We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of sportaccessorylab (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportaccessorylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 29.04, received 19.05 in khabarovsk, the courier brought straight home, a nice quality handbag, without smells and threads, i recommend, thank you very much
6 May 2019 11:26
I love it!
1 May 2019 23:30
Great. Sewn well. Quality is good. I ordered pink, then changed my mind. i contacted the store and asked to change the color. He changed me to black without problems. It took a little longer, but it's worth it. I'm very happy. The size is what you need for training in the gym. Not big, but sooo roomy. I recommend.
27 Apr 2019 03:14
In the rb for 31 days. Firmware and fabric quality. No smell. Crosses (38 pp), sports suit, a bottle of water-fit perfectly, there is also a place. Before minsk quickly came, then at customs for a long time lay. Straps on the side interfere with the full use of an external pocket with a zipper. There is not enough seal in the bottom. Otherwise everything is fine. Thank you for the goods!
21 Apr 2019 04:14
I wanted a small, but a capacity bag) got what i wanted)) just for the gym
21 Apr 2019 00:49
cute bag! fits my yoga mat on the handles PERFECTLY! it's also quite spacious
19 Apr 2019 02:03
Perfect!! After כחודש Recommended!!! Thank you very much.
18 Apr 2019 12:34
The bag is good, but it’s not 40cm long, its about 37cm, which is considerate different in this case
18 Apr 2019 08:55
Thank you very much to the store for the bag, i think the quality goods are true, very roomy and fine that the bag keeps the shape. Thank you!
17 Apr 2019 05:32
Just super! Not big, not small, what you need to go to training! Shape and sneakers how to fit!!! Thank you!
15 Apr 2019 12:43
Thank you, the bag came true color, not as bright as the store's photo, the quality of the bag is good
14 Apr 2019 22:13
Super bag, recommend
11 Apr 2019 23:35
Delivery to moscow for 2 weeks through cdek. the material is dense, sewing even. There is a small smell but, in principle, it is expected from such a fabric, it is supposed to fade after a while. The overall impression is positive. Thanks to the store.
11 Apr 2019 13:40
The quality of the accessories is incomprehensible, but in general very comfortable. The view is small, but large in capacity.